Synced Content iPhone Storage - iOS 17 Update

after I updated to ios17 it appears that a synced content occupy at least 800mb on my iphone storage. How can I remove this. Please help. Thank you


[Re-titled by Moderator]

Posted on Sep 18, 2023 11:12 PM

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Posted on Sep 22, 2023 7:00 AM

I did a little more research.

I was also told by Apple Support that "Synced Content" did not contain any duplicate media files.

So I deleted my entire music collection on my iPad.

Both Music and Synced Content dropped to 0 byte usage.

I got back over 12+GB of storage.

Then I download, via a USB, all of my songs to my iPad - about 6.2GB

Lo and behold, both Music and Synced Content were 6.2 GB for a total of about 12+ GB.

So...either Apple Support lied or they really don't know anything about the new storage category called "Synced Cotent".

I'll give them the benefit of the doubt and presume they are uninformed.

The larger question is why the developers of ios 17 decided to penalize Apple users who seek to manage their own media by double counting and unecessarily using resources.

I can come up with no technical reason why this is so since this "feature" did not exist prior to ios 17.

I also ran the same test on my iPhone with the same result.

My iPhone is an older model and I've been contemplating a new device.

However, I am reluctant to be forced into buying a device with more storage than I actually need simply to accomodate an apparent flaw in ios 17.

So I'm looking at Android for the phone or possibly a separate song player device for use when I travel and delete my songs from the iPhone.

I'll keep the iPad and live with the impact because I don't add a lot of apps to it. I use it mostly for browsing and reading.

Really not a nice tactic - especially undocumented and leaving your support associates having to take the brunt of the criticism.


196 replies

Jan 18, 2024 11:27 PM in response to pons130

Can anyone tell me what files are actually counted under “synced content”? Where can I find that information?


also, if “synced content” shows up as separate data, then it includes data that is not covered under other file categories. That would imply that the suggestion that it double counts data, or covers already counted data categories, is not true.


i can imagine that any data synced through the iCloud falls under this category, but for me that’s less than 5gb (I don’t have any extra data for iCloud), and yet my phone reports close to 60gn as “synced content”


[Edited by Moderator]

Jan 19, 2024 1:37 AM in response to pons130

Soo I found this to be an issue too.


But: can someone actually tell me where I can find a definition for “synced content”? I have not been able to find what data falls under this category. This part is quite important, because it will tell us (and Apple) what data categorised as “synced content “, which then determines how much of this category is duplicate, and how much is unique. For example, I can see how my notes are synced content as they are synced across all my Apple devices. But music is not synced at all. Nor are documents like pdf files, or photos for that matter.


Jan 19, 2024 6:09 AM in response to pons130

1-19-24 and all if a sudden my phone showing synced data now too so No, they have not fixed this. It’s taking up 26.45 GB. My purchased music library has been stored on my phone on the apple music app for many years since my windows 7 computer died. But my music is only 185.6 MB and shows it’s still stored on the apple music app on my phone. I pay extra monthly for extra iCloud storage too 1/2 of which I don’t even use. So I want to know what all this synced media is and I want it gone. I am tired of all the constant “improvements” that are just another mystery and headache. I watch no tv and very few videos and play no games on my phone. I browse Insta and offload when not using. I browse etsy & ebay. There is just zero explanation for what is taking up all these GBs on my phone now. My phone is an 11. At almost 70 on SS I can’t afford to keep investing into the latest tech devices. I have already invested plenty but they just can’t seem to leave well enough alone. Oh I saw my samsung smart television listed as another device on my iPhone today too! And I didn’t do that. It’s never been listed there before. So I am thinking they just hooked up to my phone without my knowledge and maybe THAT’S what is now taking up 26.45GB on my phone. I clicked on it and said to remove it. But it’s still showing the synced 26.45 GB of media. Can anyone help?

Jan 19, 2024 12:28 PM in response to pons130

Apple edited my response by removing it. (Soo yes they read these forums)


here it is once more slightly modified…


Can anyone tell me what files are actually counted under “synced content”? Where can I find that information?


i would expect the phone to make that information available. Or maybe some support page, but so far nothing.


also, if “synced content” shows up as separate data, then it includes data that is not covered under other file categories. That would imply that the suggestion by others, that it double counts data, or covers already counted data categories, is not correct . 


i can imagine that any data synced through the iCloud falls under this category, but for me that’s less than 5gb (I don’t have any extra data for iCloud), and yet my phone reports over to 50gb as “synced content”.


Apr 14, 2024 2:47 PM in response to share3141

It's planned obsolescence. That's the business model. People would not keep buying new $800-dollar phones if the old ones worked fine. They are double-counting your data, reducing storage, then sending software updates that require more space. It's like when they admitted reducing phone performance to 'save batteries'. That's also why new OS's are not 'compatible' with older computers. If you make a stink about it, they can do it (trust me, said the guy with the 2009 iMac!) but everyone is racing for the new model, not squeezing out value.

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Synced Content iPhone Storage - iOS 17 Update

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