Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

StandBy mode: why does my screen turn off after 30 seconds even when Always On is active?

I have an iPhone 14 Pro running iOS 17. When I attach my phone horizontally to the Anker powered stand I have, it goes into StandBy mode. But after 30 seconds, the screen shuts off. This, despite the fact that I have Always On selected in StandBy prefs. (It comes back on when I tap the screen.)


Why is the screen turning off?

Posted on Sep 19, 2023 1:19 AM

Reply
Question marked as Apple recommended

Are you doing the following exactly:


Start StandBy

  1. Connect iPhone to a charger and set it down on its side, keeping it stationary.
  2. Press the side button.
  3. You can swipe left or right to switch between widgets, photos, and clocks. Swipe up or down to scroll between options for each of these views.
  4. When Night Mode is on for StandBy, the screen adapts to low ambient light at night and displays in a red tint so that it’s not intrusive while you’re sleeping.


Posted on Oct 5, 2023 11:35 AM

2 replies
Question marked as Helpful

Oct 4, 2023 2:27 AM in response to GregM

This also happened to me, and also after a while when I tapped the display to re-show Standby the font would turn white instead of red (like the phone thought it was in a lit room). I was using a 'Night' focus mode. I made sure to turn off Focus mode before putting the phone on the charger and it seems to have mostly fixed it.

Question marked as Apple recommended

Oct 5, 2023 11:35 AM in response to GregM

Are you doing the following exactly:


Start StandBy

  1. Connect iPhone to a charger and set it down on its side, keeping it stationary.
  2. Press the side button.
  3. You can swipe left or right to switch between widgets, photos, and clocks. Swipe up or down to scroll between options for each of these views.
  4. When Night Mode is on for StandBy, the screen adapts to low ambient light at night and displays in a red tint so that it’s not intrusive while you’re sleeping.


StandBy mode: why does my screen turn off after 30 seconds even when Always On is active?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.