AirTag sharing not working iOS 17

I want to share an airtag with my wife, bit its not working. We are both on ios17, we are also family sharing in icloud.

I have tried both her phonenumber and apple id when trying to share, but both dont work.

After sharing, her name is on the share airtag tile in find my, but behind her name it says not shared. And when I select her name it says: airtag cant be shared because of an unexpected error, delete this person and try again. (Not this exact text, this is translated as my phone is not in english)

Does anyone have an idea how to fix this?


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Sep 19, 2023 1:06 AM

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Posted on Dec 11, 2023 10:55 AM

Tried that, doesn’t work. It lets me share with another account but when looking from another account phone, it shows “No location found” (while I have both the phones on the same desk). Upon clicking ‘Play sound’ it shows “Airtag Not Reachable Move around to connect”. I just bought the tags today and already disappointed xd

66 replies

Dec 7, 2023 7:26 AM in response to stevenfromleiden

I’ve just had the same issue, and followed some of the advice here to no avail. It just doesn’t seem to like my SO’s phone number, but I noticed that her contact didn’t have her email in it. I removed some dross and added her email address, and tried again.


First time I used the phone number and it wouldn’t have it, but when I used the email address to share it, it worked first time.


The message there is to check the data you hold for the contact you hope to share items with.

Dec 12, 2023 7:43 AM in response to stevenfromleiden

I have the same problem … sharing the Airtags is not working… shared Airtags were added on the other iphone but it shows no location found ! I have tried all the solutions and unfortunately nothing seems to work for me … my iphone is 12 pro max and the other iphone is 15 running the latest firmware and I have unpaired the Airtags and added again …. I have reseted the network settings…. This issue makes me crazy

Dec 21, 2023 12:33 AM in response to jj358mhz

Same thing happened to my family. We’ve shared luggage air tags numerous times. The sharing disappears within a couple of days with no message or error to be found. I wish Apple believed in event logging or any logging so I could see what the sharing failed and reverted. Seems completely unstable and useless to depend on AirTags. Time to go to Tile!

Dec 21, 2023 11:41 AM in response to ouncento

I just bought the 4 pack this past weekend, and the same exact thing is happening to me. I've done the reset and remove/add again and thought I had it but they still disappear. I use them for my pups and one for the AppleTV remote that we ALWAYS lose haha.


Was just wondering if you heard back or if you've figured it out.

Jan 10, 2024 1:49 AM in response to stevenfromleiden

I was right.. Phones such as the iPhone X, iPhone 8, iPhone 8 Plus, and any version of the iPhone older than these will NOT support iOS 17. If you have one of these phones, or someone you would like to share an Airtag with has one of these phones, you will not be able to share an Airtag location with them.


Returning my AirTags for refund. Can’t afford new iPhones for the whole family.

AirTag sharing not working iOS 17

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