New MacBook Air Not Showing Under Devices on Airdrop

Set up a new MacBook Air, I cannot get it to show up under Devices on Airdrop, it appears under 'Other People'. Can still airdrop but cannot airdrop passwords as it states it isn't in my contacts. It should be showing under Devices as did the old MacBook I am no longer using. Find My and Location services are on, the device is showing in Find My. I am stumped, anyone come across this? Thanks in advance.

MacBook Air 15″, macOS 13.4

Posted on Sep 19, 2023 4:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 6:47 AM

Thank you for taking time to reply. Since posting I had changed the iCloud password to force the Mac/Iphone/iPad to log back in, what I since realised is that the problem seemed to lie with the iPhone & iPad seeing a 'ghosting' on Airdrop of the old MacBook (which is off the scene and very RIP and has been deleted from Apple ID and everywhere else) - saw your post then did a Mac restart. It seems to be fine now and showing under Devices. Almost seems like the old MacBook was haunting Airdrop. Thank you again for taking the time to help.

2 replies
Question marked as Top-ranking reply

Sep 19, 2023 6:47 AM in response to WheelieNick

Thank you for taking time to reply. Since posting I had changed the iCloud password to force the Mac/Iphone/iPad to log back in, what I since realised is that the problem seemed to lie with the iPhone & iPad seeing a 'ghosting' on Airdrop of the old MacBook (which is off the scene and very RIP and has been deleted from Apple ID and everywhere else) - saw your post then did a Mac restart. It seems to be fine now and showing under Devices. Almost seems like the old MacBook was haunting Airdrop. Thank you again for taking the time to help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New MacBook Air Not Showing Under Devices on Airdrop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.