Error occurred installing iPad iOS17

I get the message “unable to install”, “ an error occurred installing iPadOS17”, “retry or remind me later”, I have tried several times. My iPad is 15.7, 6th generation, and I do have it plugged in.



[Re-Titled by Moderator]

iPad mini, iOS 9

Posted on Sep 19, 2023 8:20 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2023 12:32 PM

Hello Punkint,


We'd like to provide you with some assistance with updating your iPad to iPadOS 17. The following steps should help correct this behavior:


"If the update doesn't complete

If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.

When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

Learn what to do if your iPhone or iPad appears frozen or won't start.


Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.

If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:


Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar."


More details here: If your iPhone or iPad won't update


Thanks for posting in Apple Support Communities.

Take care.


1 reply
Question marked as Top-ranking reply

Sep 20, 2023 12:32 PM in response to Punkint

Hello Punkint,


We'd like to provide you with some assistance with updating your iPad to iPadOS 17. The following steps should help correct this behavior:


"If the update doesn't complete

If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.

When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

Learn what to do if your iPhone or iPad appears frozen or won't start.


Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.

If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:


Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar."


More details here: If your iPhone or iPad won't update


Thanks for posting in Apple Support Communities.

Take care.


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Error occurred installing iPad iOS17

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