​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I am getting a message from Apple that my subscription rolls over to a full-price cost

I subscribed to the New York Times a month ago using my Apple Account. It was supposed to be $3.99/month for 12 months, a new subscriber offer. I am now getting a message from Apple that my subscription rolls over to a full-price cost, $24.99, on September 30. Can you please correct my record to reflect what actually happened?


Jan O.


[Edited by Moderator]

MacBook Pro 14″, macOS 13.5

Posted on Sep 19, 2023 11:06 AM

Question marked as Top-ranking reply

Posted on Sep 19, 2023 11:50 AM

Sorry, this is a user to user forum. We have no access to your account here to correct anything.


Please contact Apple Support directly for issues with your subscriptions. click here ➜ Contact Apple Support for issues with subscriptions - Apple.com


Or contact The New York times directly, if you subscribed directly with them and not through Apple.

click here ➜ https://store.nytimes.com/pages/contact-us


1 reply
Question marked as Top-ranking reply

Sep 19, 2023 11:50 AM in response to lesleyjoyce

Sorry, this is a user to user forum. We have no access to your account here to correct anything.


Please contact Apple Support directly for issues with your subscriptions. click here ➜ Contact Apple Support for issues with subscriptions - Apple.com


Or contact The New York times directly, if you subscribed directly with them and not through Apple.

click here ➜ https://store.nytimes.com/pages/contact-us


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am getting a message from Apple that my subscription rolls over to a full-price cost

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.