Mail not working after installing Ventura

I updated my MacBook Air to Ventura and now my Mail is pretty much not working at all. I can receive mail but cannot send. It’s coming up with various different messages but all connections are green and appear fine. There is no outbox anymore but nothing I try to send from any of my accounts is being received. I’m the least techy person ever and I need to resolve this asap. Can anyone help please?

MacBook Air 13″, macOS 13.5

Posted on Sep 19, 2023 12:04 PM

Reply
1 reply

Sep 19, 2023 2:13 PM in response to Tashag100

One thing to try is to remove the email account, then re-add it according to the email providers instructions.

Did you also try using Connection Doctor in Apple Mail? You mentioned getting a greed indicator so not sure if you did that.

Mail > Window > Connection Doctor


If none of these things worked for you, try booting into safemode then back into your default account and test again.


Start up your Mac in safe mode - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail not working after installing Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.