My contacts have disappeared. How can I get them back?

Contacts are gone. How to get them back?

Posted on Sep 19, 2023 5:43 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2023 5:50 PM

The master copies of contacts are not stored on your iPhone, they sync to one or more email accounts. If you delete an email account that is hosting your contacts they will disappear from your phone. Go to Settings/Contacts/Accounts to see which accounts contain the master copy of your contacts.


  • If it is iCloud, then see this→iCloud: Restore contacts, calendars, and more in iCloud Settings
  • If it is any other type of email account (e.g, AOL, Yahoo, gmail, hotmail, Outlook) then you need to use whatever tools your email provider offers for recovering contacts
  • You may also just not be viewing the contact “groups” in the Contacts app - open the app and tap Groups (iOS 15 & earlier) in the upper left corner and make sure all groups are checked, or tap Lists in iOS 16 or later and tap All Contacts.


2 replies
Question marked as Top-ranking reply

Sep 19, 2023 5:50 PM in response to Peanut4039

The master copies of contacts are not stored on your iPhone, they sync to one or more email accounts. If you delete an email account that is hosting your contacts they will disappear from your phone. Go to Settings/Contacts/Accounts to see which accounts contain the master copy of your contacts.


  • If it is iCloud, then see this→iCloud: Restore contacts, calendars, and more in iCloud Settings
  • If it is any other type of email account (e.g, AOL, Yahoo, gmail, hotmail, Outlook) then you need to use whatever tools your email provider offers for recovering contacts
  • You may also just not be viewing the contact “groups” in the Contacts app - open the app and tap Groups (iOS 15 & earlier) in the upper left corner and make sure all groups are checked, or tap Lists in iOS 16 or later and tap All Contacts.


Sep 19, 2023 5:51 PM in response to Peanut4039

Peanut4039 Said:

"My contacts have disappeared. How can I get them back?: Contacts are gone. How to get them back?"

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Troubleshooting Lost Contacts:

Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

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My contacts have disappeared. How can I get them back?

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