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AirPrint not working after iOS 17 Update

AirPrint was working on ios16 using a Canon printer connected to my home WiFi. I recently updated to ios17 and the printer shows up as an available printer but shortly disappears after selecting it. I am able to print on iPad os 16 and my MacBook Air on Ventura using AirPrint. I’ve reset network setting on both router iPhone and printer and I am still encountering same behavior. Does anyone have any idea on how to fix it or if it is a known bug in ios17? I’ve also restarted my phone and tested it on my partners iPhone which shows same behavior on ios17.


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iPhone 14 Pro Max

Posted on Sep 19, 2023 7:55 PM

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Posted on Sep 25, 2023 6:55 AM

I have the same issue with Canon MF240 and no security software installed on my iPhone and iPad. Just updated to iOS 17.0.1 . The printer name shows up for a while and then disappears! I can print from my computer. I didn’t have this issue until before updating to iOS 17. Please fix this problem, it’s really annoying.

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344 replies

Nov 27, 2023 12:59 PM in response to Techguyuk

There are new threads all the time; the issue here is that a symptom is being reported: AirPrint not working. But there are many possible causes for that symptom, and the solution will be different for each cause. From reviewing the thread, the most frequent cause is out of date printer firmware, and it seems to be tied with a corrupt VPN profile. But it can also be an antivirus (actually, an iOS device should NEVER have an antivirus; all they do is slow the phone down, drain the battery, and accomplish nothing else), router settings, and a few others.

Nov 27, 2023 1:24 PM in response to Lawrence Finch

Thanks Lawrence, I think that there will be people who will read the thread and manage to get a fix for the problem, there are others for whom there won’t be an easy solution, there will be a few who will never get a fix for this problem. Thanks for your expertise and insight on this issue.

btw why do you use Printopia and not IP printing on your iMac.?



Nov 27, 2023 4:53 PM in response to amodra

amodra wrote:

I found a solution (at least it was working this morning - fingers crossed) that worked for my Epson printer WF-3720. I unplugged the printer overnight. I plugged it back in the next morning and was able to print from my iphone which had been recently updated to IOS 17.


What you probably did was update the printer firmware. When you powered it back on it checked for updates and found one.

Nov 28, 2023 3:04 PM in response to Blah_blah_011

Last weeks upgrade to my iPad Pro has resulted in printer settings lost, so I can no longer print envelopes to any standard formats, no gloss or matte paper settings (for improved image prints), and generally a corrupted effect to numerous print and configuration formats. Hours of chat / phone calls to canon and apple yield no results-except to conclude the upgrade has degraded pages functionality. The whole set up has been disrupted overnight. Very frustrating and no solution from apple.

Nov 28, 2023 5:10 PM in response to Blah_blah_011

100% UPDATE THE FIRMWARE ON THE PRINTER! Even the Canon reps did not know this, and sent me on a rigmarole for literally 5 hours, and they still had a terrible fix which was to download the canon print app, then you have to go save your item as a file (extra steps if it's an email or a photo) Thanks to YOUR COMMENT it works!


This was for my elderly parents who suddenly couldn't print after the iPad update and they have been suffering getting it to work. then I had to teach them how to use this canon print app work around - they were so confused - and I had to write down the instructions for them step by step, and still they had a hard time and were SO UPSET that it has become far more complicated.


I said don't worry mom, I'm sure they will have a fix soon because lots of people will complain, in fact, I will see how many complaints there are. Googled it, and found your comment - and your fix worked!


My mom is literally singing my praises for the last 15 minutes calling me a hero - but I did nothing. Thank God I found your comment! I so appreciate it, my parents are SO RELIEVED they can just go back to the original way and don't have to do this new complicated way!





Nov 29, 2023 9:45 AM in response to Lawrence Finch

Thanks Lawrence, it makes sense to have all the various pieces of information in one place. It will take you a while but it will make things easier for people. Read your resume and it all makes good sense. As a detailed point, Bonjour (AirPrint) works over Ethernet as well as WiFi.


Bought a new iPhone yesterday, I can print to my 12 year old laser with it. 😁


Take care Lawrence catch up again sometime.

Nov 29, 2023 10:55 AM in response to Techguyuk

Thanks Lawrence, it makes sense to have all the various pieces of information in one place. It will take you a while but it will make things easier for people.


Read your resume and it all makes good sense. As a detailed point, Bonjour (AirPrint) works over Ethernet as well as WiFi.


Bought a new iPhone yesterday, I can print to my 12 year old laser with original firmware on it. 😁


Take care Lawrence catch up again sometime.

Nov 29, 2023 1:04 PM in response to Techguyuk

Techguyuk wrote:

Thanks Lawrence, it makes sense to have all the various pieces of information in one place. It will take you a while but it will make things easier for people.

Read your resume and it all makes good sense. As a detailed point, Bonjour (AirPrint) works over Ethernet as well as WiFi.

Good point, I’ll mention it as wired connection, as most users don’t know what ethernet is.


Bought a new iPhone yesterday, I can print to my 12 year old laser with original firmware on it. 😁

Take care Lawrence catch up again sometime.

Congratulations on your new iPhone. I suspect that the Canon firmware problem is that it used an unsupported API or misused a supported API that went away with the latest BonJour update.

Dec 1, 2023 8:59 AM in response to Lawrence Finch

Not true at ALL. I print to Lexmark, HP, Canon, and Brother printers at various IT businesses I work for. Airprint will NOT print photos to any printers anymore since IOS 17 came out, it just prints blank pages. This is NOT a printer firmware issue, it is purely an IOS issue. I updated to the new IOS 17.1.2 this morning, and it still isn't fixed.


It has always printed PDFs, etc. just fine, it has just lost the ability to print any pictures from the phone since IOS 17 came out.


Come on APPLE, fix this already!!

Dec 2, 2023 1:07 AM in response to Blah_blah_011

Ok I got my iPhone printing to the Epson WF-2650. I reset the AirPrint using the Epson iPrint app from the App Store. I selected the printer (it seems use Bluetooth to connect). Then selected the printer on the top line, and went to advanced settings. Scroll down and select AirPrint setup. Click OK, then click OK again. Magic, The AirPrint is setup! And it prints!

AirPrint not working after iOS 17 Update

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