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My screen is black.

My screen goes to black on my MacBook Pro M1 Max 16” 64 gig.

it did it once then I shut it down, it worked for a minute then went to black again. I can still see that it’s running still. You can still see that the screen is on it’s just faded to black.


MacBook Pro 16″, macOS 13.5

Posted on Sep 19, 2023 11:00 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 7:57 AM

Tknight1201 wrote:

My screen goes to black on my MacBook Pro M1 Max 16” 64 gig.
it did it once then I shut it down, it worked for a minute then went to black again. I can still see that it’s running still. You can still see that the screen is on it’s just faded to black.


hmmm...


You can plug in an external monitor and compare your results.


Does it have anything to do with the angle of the screen(?)


A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies



if no insight or resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Check your coverage

My Support - Official Apple Support


1 reply
Question marked as Top-ranking reply

Sep 20, 2023 7:57 AM in response to Tknight1201

Tknight1201 wrote:

My screen goes to black on my MacBook Pro M1 Max 16” 64 gig.
it did it once then I shut it down, it worked for a minute then went to black again. I can still see that it’s running still. You can still see that the screen is on it’s just faded to black.


hmmm...


You can plug in an external monitor and compare your results.


Does it have anything to do with the angle of the screen(?)


A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies



if no insight or resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Check your coverage

My Support - Official Apple Support


My screen is black.

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