Music stops or restarts if I type on keyboard

Music in my Apple Music App on the Mac stops playing or restarts, if I type on my Keyboard (in Apple Music App Search field, e.g. or in other Apps)

MacBook Pro 14″, macOS 13.5

Posted on Sep 20, 2023 4:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2023 1:15 PM

Hi heindlm,


Thank you for using the Apple Support Communities! If test in another user, does the same issue occur? Being able to see if the issue occurs in another user account will help to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account by following the steps below.

1. On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.)


2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)


3. Click the New Account pop-up menu, then choose a type of user. We would suggest an administrator.

• Administrator: An administrator can add and manage other users, install apps, and change settings.


4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.


5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.


6. Click Create User.


Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.


Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.


Thank you.

4 replies
Question marked as Top-ranking reply

Sep 25, 2023 1:15 PM in response to heindlm

Hi heindlm,


Thank you for using the Apple Support Communities! If test in another user, does the same issue occur? Being able to see if the issue occurs in another user account will help to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account by following the steps below.

1. On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.)


2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)


3. Click the New Account pop-up menu, then choose a type of user. We would suggest an administrator.

• Administrator: An administrator can add and manage other users, install apps, and change settings.


4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.


5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.


6. Click Create User.


Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.


Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.


Thank you.

Sep 28, 2023 12:35 AM in response to JJRASC

Randomly - yesterday I used my Macbook without connected Bluetooth Keyboard (Apple Magic Keyboard) - and the Music didn't stop! - I tried it again today, and I am pretty sure it's the Bluetooth Keyboard... without connected Keyboard - no Problem; with any other connected Keyboard (e.g. MX Keys from Logitech) - no Problem... only with the Magic Keyboard from Apple... I tried forget bluetooth device and repaired it, but still the same problem...

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Music stops or restarts if I type on keyboard

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