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what is the official communication email to customers from apple card?

I got an email about a dispute with a charge on my apple card using this sender:

<email@post-account.applecard.apple>


Is this an official domain for Goldman Sachs when managing the apple card: post-account.applecard.apple


Got to the number provided and wanted me to provide full SSN to get to my account.


It did not sound right.


[Edited by Moderator]

Posted on Sep 20, 2023 10:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 11:10 AM

That is not a genuine email. Emails from Apple regarding your Apple Card account may come from no_reply@post.applecard.apple or noreply@applepay.apple.com, but this should not be your primary method of determining legitimate correspondence.


When receiving emails from Apple, look for the "Verified Logo" to make sure it is genuine. About BIMI support in Apple Mail - Apple Support




If you ever receive an email or SMS message from an entity that appears to Apple and they are asking for urgent action regarding your account, never respond directly to that message. Even if you may believe that urgent action is required from you, resolve the issue by reaching out Apple Card using any of the three options listed in the Wallet app only.



Learn more here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support





2 replies
Question marked as Top-ranking reply

Sep 20, 2023 11:10 AM in response to danilecas

That is not a genuine email. Emails from Apple regarding your Apple Card account may come from no_reply@post.applecard.apple or noreply@applepay.apple.com, but this should not be your primary method of determining legitimate correspondence.


When receiving emails from Apple, look for the "Verified Logo" to make sure it is genuine. About BIMI support in Apple Mail - Apple Support




If you ever receive an email or SMS message from an entity that appears to Apple and they are asking for urgent action regarding your account, never respond directly to that message. Even if you may believe that urgent action is required from you, resolve the issue by reaching out Apple Card using any of the three options listed in the Wallet app only.



Learn more here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support





what is the official communication email to customers from apple card?

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