Pet damage

Two months ago, I bought a 2020 MacBook Air with 8Ram and 256 GB (?). The numbers are right, but I’m not sure that I got the terminology correct. It was on sale for $1200 Canadian (tax included). One month in with my beautiful new computer, and my little dog jumps on my desk and ‘marks’ it. I didn’t realize it, as I guess most of it got into computer.

The Apple store said it had liquid damage and the logic board and screen would need replacing, with a total cost of $1200.

So then, I took it to my certified Apple guy, who suggested his guy could clean the logic board, costing $260. I said great! But now, he says the whole top part of the computer (screen) needs to be replaced, as it got wet too and shorted. He cleaned the logic board in an electrostatic bath and says it’s fine. The total cost of the repair would be $791, taxes included.

So, the question is.... should I get it repaired or just buy a new computer? I will save $400 by repairing it, but i’m worried that other things will go wrong because of the original damage and it will not be warrantied by Apple anymore. And no, when my son ordered it for me, he did not get AppleCare. I have asked everyone that I know and have gotten mixed answers, as expected.

Thank you for any advice you can offer!!

MacBook Air 13″

Posted on Sep 20, 2023 4:39 PM

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2 replies
Question marked as Helpful

Sep 20, 2023 4:49 PM in response to Technodummy64

Buy a new one. There's too much risk of further damage down the road due to corrosion.


You're lucky anyone agreed to service it at all. It's been quite a few years since I actually worked in service, but when we had similar situations come into our shop, the policy was to reject them entirely as biohazards.


11 replies

Sep 20, 2023 5:52 PM in response to Technodummy64

If it makes you feel any better, 256 GB storage isn't very much. Buy a new Mac and don't consider anything less than twice that amount.


I have another MacBook Pro 2011, and someone suggested putting a new hard drive in that, but the Mac guy said no, because it won’t update (?). I only use Microsoft word and go online to get email. Nothing fancy. Would that be a thing to do?


No, for a multitude of reasons that we could discuss if you really need to know. Just don't do it.


If it works, keep using it until you can replace the MBA.

Sep 20, 2023 6:41 PM in response to BobTheFisherman

As my username suggests, I don’t really get computers, so forgive my stupid questions. The logic board was already corroded. The tech guy cleaned it off, but you are saying it will continue to corrode?

Also, I would never sell it without full disclosure. When it was suggested to me, I thought you could sell it for parts, like you do a car.

Pet damage

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