You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help I can’t update my ios

How can I update my iOS

Posted on Sep 20, 2023 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 6:13 PM

Assuming you have a compatible device, see: Update your iPhone, iPad, or iPod touch - Apple Support

And: If your iPhone, iPad, or iPod touch won't update - Apple Support

If the above Apple articles do not help, please post back with relevant information. 

2 replies

Sep 20, 2023 6:13 PM in response to Abiodunazeezoluwaseyi

Go to Settings/General/About and note the iPhone Model Name, then check its version compatibility from this list:


  • iPhone XR, XS, SE 2nd or 3rd edition, iPhone 11 and newer: You can update to iOS 17
  • iPhone 8, iPhone X, and original SE, you can update to 16.6.1
  • Any iPhone series 6S and 7, and original SE: You can update to 15.7.8
  • iPhone 5S or 6: You cannot update to iOS 13 or higher; you can update only to iOS 12.5.7
  • iPhone 5: You can update only to 10.3.4
  • iPhone 5C: You can update only to 10.3.3
  • iPhone 4S: You can update only to 9.3.6
  • iPhone 4: You can update only to 7.1.2


If your phone is eligible to be updated go to Settings/General/Software Update and follow the instructions.

I need help I can’t update my ios

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.