You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Learn about all the features, apps, and settings of your iPhone

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 14 says locked out and I forgot passcode. I have tried multiple times. I also want to be sure I keep all my data while opening my iPhone again /unlocking it

help for iPhone 13 please


iPhone 13, iOS 16

Posted on Sep 20, 2023 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 6:54 PM

Alll options for a forgotten passcode erase the iPhone.


There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support


Also see the following from that support article:


After you erase your iPhone, you can restore your data and settings from a backup. If you didn't back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.





2 replies
Question marked as Top-ranking reply

Sep 20, 2023 6:54 PM in response to berdine52

Alll options for a forgotten passcode erase the iPhone.


There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support


Also see the following from that support article:


After you erase your iPhone, you can restore your data and settings from a backup. If you didn't back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.





iPhone 14 says locked out and I forgot passcode. I have tried multiple times. I also want to be sure I keep all my data while opening my iPhone again /unlocking it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.