A "dash" on email address after iOS 17 update

I updated to IOS 17.

I noticed today that on Imessage, i typed a new message (not replied to an existing), wrote a long email address, a "dash" automatically appeared "-" ex: ****@gmail.com it appeared as "****@gmail-.com" because on portrait mode, it did not fit the screen. Although, the dash disappears if you rotate the screen to landscape mode.


But, the problem is

when I sent it to an iphone user with an IOS17 update, it appeared as ****@gmail-.com

then I tried sending it to an iphone user IOS 16, it appeared correctly ****@gmail.com


[Edited by Moderator]

Posted on Sep 20, 2023 10:30 PM

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Question marked as Best reply

Posted on Oct 25, 2023 12:26 PM

How can you not understand

if you type an email address in iMessage ( when you are messaging someone an email address) it places a dash in the address and the person receiving the message gets an incorrect email address to use

this is unacceptable and needs to be fixed asap if you still have an issue understanding this then move it up to another engineer this is a dumb issue

bob orman


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35 replies

Mar 6, 2024 9:18 AM in response to danakayw

@danakayw This has nothing to do with who the text message is sent to. This has everything to do with iOS 17 adding a "hyphen" to email addresses being sent in ANY text message. Every single time that I type an email address (ie: my.name@mylongdomainname.com) it will present as my.name@mylongdomain-name.com.


As you can see, those are completely different email addresses. I have had many people ask me why my email address, work or personal, now has a hyphen in it. I then noticed that it is hyphenating all emails texted to ANYONE!


This is a giant bug and needs to be fixed immediately. I concur with everyone else asking if Apple employees NEVER text anyone their email address or if there really is a fix or setting for this that Apple is keeping quiet for some reason.


Either way, please add this to the list of bugs that must be fixed now!

Sep 25, 2023 4:46 PM in response to Jennie_723

Hey there Jennie_723,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your emails. From what you've described, there may be an issue with the contact you're sending to. Try deleting that Contact and setting it up again, including the email. Once that's done, test to see if there's still an added character. If so, reach out to Apple Support for further assistance: Get Support.


Take care.


Jan 17, 2024 5:53 PM in response to andreaadamsmiller

Your solution also doesn't work. Your explanation of what the problem is versus the expected behavior is really good, though. My guess is you at some point changed your display text size as well and thought the hyphen in books fixed it OR ELSE your case is unique and you did fix it that way but I tried several times and couldn't replicate your result. I'm just not upvoting rather than downvoting. To verify my results you could increase your display text size and see if you get it while the hyphen in books is still disabled. I am happy about knowing I can disable hyphens in books though. That's great for my ADHD brain.

Apr 11, 2024 7:02 PM in response to Jennie_723

A TEMPORARY solution that helped me send an email address just now:


As someone suggested, I was trying to rotate my screen so that Apple Messages had more room for text characters. But even with auto-rotate lock off, Messages still wouldn't rotate even when other Apps did.


Then I read that this rotation issue can be caused by Display Zoom being on, which it is on my phone because I like viewing everything larger. When I turned Display Zoom off, Messages rotated with the screen just fine, but also the smaller text size meant that I was able to fit this particular email address on one line in portrait mode too.


Settings -> Display & Brightness -> Display Zoom

May 2, 2024 11:35 AM in response to Jennie_723

this is also happening with me but when i sent text/imessage with a long email or line. The dash used to appear while typing (which makes sense) but is also showing up when the text is submitted which makes it appear to have been sent the my clients. which is a serious issue for business copy material etc when being sent. Has there been a solution?

A "dash" on email address after iOS 17 update

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