Does apple replace your phone with new or refurbished

Josemartinez01 wrote:

Will apple replace your phone with a new one or a refurbished one when you send it to replace it

Yes.

To clarify, replacement devices may be new or re-manufactured. It’s entirely at Apple’s discretion and there is no way for you or anyone at Apple to tell the difference. It will have a model/serial number identifying it as a service replacement no matter which it is.

When Apple replaces your phone, they typically provide you with a refurbished device rather than a brand-new one. These refurbished devices, often referred to as "certified refurbished" or "Apple Certified Pre-Owned," undergo a rigorous refurbishment process to ensure they meet Apple's quality standards.

These refurbished phones are thoroughly inspected, any faulty components are replaced, and the device is tested to ensure it functions like new. They also come with a warranty, providing you with peace of mind that your replacement device will perform reliably. While it may not be brand-new, Apple's commitment to quality ensures that their refurbished phones are in excellent condition and a reliable replacement option for customers.