I need help updating my phone
stuck on verifying update
iPhone 12 Pro Max, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
stuck on verifying update
iPhone 12 Pro Max, iOS 16
If your Apple mobile device won't update, read this support article for a list of possible reasons --> If your iPhone or iPad won't update - Apple Support
Do you have a good Internet connection? If not, try updating using a computer.
If your device won't update, make sure you are following all the conditions for the method you are trying to use. If you are sure you are following directions correctly, try a different method.:
Update your iPhone or iPad - Apple Support - wirelessly*
Update iOS on iPhone - Apple Support - with a computer for an iPhone, or a related computer one for an iPad Update iPadOS - Apple Support
If your Apple mobile device won't update, read this support article for a list of possible reasons --> If your iPhone or iPad won't update - Apple Support
Do you have a good Internet connection? If not, try updating using a computer.
If your device won't update, make sure you are following all the conditions for the method you are trying to use. If you are sure you are following directions correctly, try a different method.:
Update your iPhone or iPad - Apple Support - wirelessly*
Update iOS on iPhone - Apple Support - with a computer for an iPhone, or a related computer one for an iPad Update iPadOS - Apple Support
I need help updating my phone