Cannot access text tones from ringtone list on iOS17

Hi:

I just downloaded OS17 onto my iphone 13 Pro Max. It wiped out all my custom ringtones, and Text tones. So I decided to purchase one text tone from the Itunes store. It downloaded the Text tone to my phone, however it dowloaed a Text Tone to the ringtone list. I cannot access Text Tones from the ringtone list on OS17. The itunes store put the Text Tone in the Ringtone list. You were able to do this in previous OS versions. Can you do an update to fix this hiccup?


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 21, 2023 9:29 AM

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Posted on Sep 25, 2023 5:22 AM

Yes I have the same problem it is a bug. The tones I want for my text and email are all in the ringtone list and cannot be moved. I have spoken to apple support and high tech only to be told the same, the engineers know about this problem and it should resolve itself in a future patch update but no idea when, so at the moment I am stuck with tones that I do not want. Sort this out soon

24 replies

Cannot access text tones from ringtone list on iOS17

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