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iPad cellular no sim

i have got a message no sim

available come up for the first time since I’ve had it (about 2 years) and it’s frozen all functionality. I can’t even switch off the iPad because it won’t let me swipe

tI close. I’ve never had a sim. How do I unfreeze ?

iPad, iPadOS 16

Posted on Sep 21, 2023 2:15 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2023 2:39 PM

Macscouse1 wrote:

i have got a message no sim
available come up for the first time since I’ve had it (about 2 years) and it’s frozen all functionality. I can’t even switch off the iPad because it won’t let me swipe
tI close. I’ve never had a sim. How do I unfreeze ?

If your iPad won't turn on or is frozen - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 21, 2023 2:39 PM in response to Macscouse1

Macscouse1 wrote:

i have got a message no sim
available come up for the first time since I’ve had it (about 2 years) and it’s frozen all functionality. I can’t even switch off the iPad because it won’t let me swipe
tI close. I’ve never had a sim. How do I unfreeze ?

If your iPad won't turn on or is frozen - Apple Support

Sep 21, 2023 5:22 PM in response to Macscouse1

For WiFi+Cellular models of iPad that do not have an active DataSIM installed, the No SIM flag can be expected to appear. This is message informational - and is entirely benign.


If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

iPad cellular no sim

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