We updated three iPads and two phones to the new OS 17 and noticed that suggested folders for filing emails in Apple Mail no longer function. Had no trouble in the previous versions before. I hope this is a bug that will get fixed soon.
The Apple Support Community is a user-to-user technical forum. Contributors here are all end-user, just like you. Other than the site Moderators, Apple neither monitor nor participate within the Community. As such, you report is unlikely to be seen and recorded by Apple.
Apple invites submission of bug reports via its Product Feedback portal. For iPad and iPadOS:
If you find a repeatable bug or missing feature, you would be well advised to report it - as unless you and/or others do so, Apple will not necessarily be aware of the issue. When submitting your report, ensure that you include your iPad model and installed version of iPadOS within the body or your report. Don't rely upon the pick-list, as this is rarely up to date with current models or OS releases.
Every report counts. Unless sufficient reports are received, Apple may not assign resources to correct the issue.
The Apple Support Community is a user-to-user technical forum. Contributors here are all end-user, just like you. Other than the site Moderators, Apple neither monitor nor participate within the Community. As such, you report is unlikely to be seen and recorded by Apple.
Apple invites submission of bug reports via its Product Feedback portal. For iPad and iPadOS:
If you find a repeatable bug or missing feature, you would be well advised to report it - as unless you and/or others do so, Apple will not necessarily be aware of the issue. When submitting your report, ensure that you include your iPad model and installed version of iPadOS within the body or your report. Don't rely upon the pick-list, as this is rarely up to date with current models or OS releases.
Every report counts. Unless sufficient reports are received, Apple may not assign resources to correct the issue.
At last, Folder Suggestions seems to have returned with 17.1 Update. Made my day Apple, (thank you better late than never!)
This morning’s update 17.1 has returned the suggested folder feature
Problem seems to be resolved with update iOS 17.1.
Just update to IOS 17.1 and the folder issue will be resolved.
Just update to IOS 17.1 and the folder issue will be resolved.
Just update to ios17.1 and the issue was resolved
17.1 just arrived for me (UK) this seem to have solved the issue for me.
It’s been fixed now with the latest update
Thanks so much LotusPilot! I’ve filed a bug report for my iPhone at Feedback - iPhone - Apple
“Apple mail no longer suggesting folders for filing emails
Apple Mail on iOS 17.0.1 does not learn and suggest which folder to file emails to. It is very irritating which is why I don’t use the Yahoo Mail, Google Mail or Outlook apps.
Your dropdown on Feedback - iPhone - Apple doesn’t include iOS 17 and up. “
Didn’t seem to have an issue until I updated to 17.0.3. And it’s one feature I use the most 🙄 this followed on from not being able to send any emails after update, support were of no help whatsoever, resolved myself after deleting account and reinstalling 3 times 🤷🏼♀️
See case 102145485719.
This thread seem to be focused on the Move Suggest feature removal. That is back (it kept working for me).
The bigger problem is the "Move Suggestion" pointers are stuck and cannot be reset. That has been a problem for years on iOS and MAC. There is no documentation in Customer Support. All they can do is collect information and throw it over to Apple Engineering.
Thank you for the link to report a bug. I’ll do that. Thanks a lot.
You are very welcome. Hopefully others who encounter the issue will follow your lead...
All of that said, it's not just you. I have noted the same issue on my devices. It is very annoying.
suggested folders not working ios 17
