I can't change my Apple ID security question
Please reset my question and answer if we click reset option then it shows thisWe do not have sufficient information to reset your security questions.
[Edited by Moderator]
iPhone 6 Plus, iOS 12
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What does: we don't have sufficient information to reset your security questions mean?
If you are seeing this 'Cannot Reset Apple ID Security Questions' message means that you didn't provide the correct details to prove who you are.
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.