how do restore locked iPhone5 without serial number

I forgot my iPhone 5 passcode and now it is locked. how do I restore it and get I do not have the serial number too. and I am not able to download iTunes either on my new Mac air 15. which version of iTunes should I download to do for the same.

Earlier iPhone models

Posted on Sep 21, 2023 11:15 PM

Top-ranking reply

LD150

Level 10

100,191 points

Posted on Sep 22, 2023 2:54 AM

A new Macbook air uses Finder, not iTunes

If you've forgotten your iPhone passcode – Apple Support (UK)

steps 2, 3, and 4 (Finder)

View in context

Similar questions

1 reply

Top-ranking reply

LD150

Level 10

100,191 points

Sep 22, 2023 2:54 AM in response to iPhone5serialnumber

A new Macbook air uses Finder, not iTunes

If you've forgotten your iPhone passcode – Apple Support (UK)

steps 2, 3, and 4 (Finder)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do restore locked iPhone5 without serial number

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up