My second-generation iPhone SE went years without scratching the screen. My iPhone 14 pro was covered in scratches within a month. It's so bad that I am considering trading up to an iPhone 15 Pro just to solve the screen problem. Does anybody know if the screen on the iPhone 15 is different?
iPhone 14 Pro, iOS 17
My understanding is the glass formula used on the 15 Pro is the same glass as was used on the 14 Pro. Ceramic Shield is sort of a misnomer. It honestly doesn't mean the glass can't be scratched. It is much harder to break. There's a tradeoff in making glass which is harder to scratch or glass which is harder to break. No one has yet figured out how to make glass equally hard to scratch or break. And Apple opted for glass harder to break, because the price to replace the screen on an iPhone is one of the singular most expensive parts. There used to be loads of people on this forum upset their iPhone screen, which had no scratches broke in a fall. We see far less of those complaints since Ceramic Shield became the glass of choice (not just by Apple, but by other premium cell phones too). But since the screen can be scratched, it makes sense to put a screen protector on a device which costs at least $1000 the minute it is unboxed. Screen protectors are relatively inexpensive and can be easily replaced. The screen on the iPhone itself, not so easy or cost effective.
Try putting a screen protector on your phone and it solves the issue and protects it also if dropped. A very simple fix for any phone getting scratches 😊
I actually posted a ticket with Apple a couple of days and I am going to get to a Repair Center. The reason:
After less than two weeks I noticed a couple of scratches and before yesterday I noticed another light but noticeable one. I've never seen a screen going so bad after years of iPhone iterations, not even after accidentally dropping it. Even my old 12 has no scratches!
My fear is that is a quality problem. We'll see what they have to say.
I don't mind screen protectors but after years with no issues I still don't get the rationale: after all this is a high quality item.
Unprotected glass can scratch, plain and simple. Apple may be kind and offer a courtesy screen replacement, but they are more likely going to tell you that cosmetic issues are not covered. Personally, I would NEVER spend $1K+ on something and not protect it out of the box.
Okay I will give this a try soon, anything in particular you mentioned?
I've had many iPhones and for some reason this one instantly scratches. Never liked screen protectors but will have to get one.
Shame that the durability of the glass has gone downhill, such a gorgeous device...
A hidden tax? Hardly. You pay taxes to the government. Is waxing your car to protect its finish a hidden tax? Is painting the exterior of your home to protect its exterior a hidden tax? No, of course not. So putting a protective layer on the screen on your expensive phone is just smart, doesn't cost much and is something I wouldn't be without on any iPhone I own or have owned.
You can certainly ask Apple to replace your screen. Just don't be surprised if they won't as cosmetic damage (whether you are Tom Cruise or not) is almost always not covered.
Yea I’m very disappointed. Have been using iPhones without a case since the 3G and the 15 pro is instantly covered in scratches.
Made a Genius appointment at the Apple Store and they said there’s nothing to do about it.
Poor quality control and a major let down in terms of customer experience…
Same here, I moved up from iphone12 to 15. My iphone12 didn’t have any scratches on it after 3years since I bought it. Got the 15pro for a week now. It’s covered with scratches. This is not acceptable for a premium product !
I didn't buy a screen protector conciously because I trusted them when they said this was the strongest screen/glass until now. My phone sits in my pocket or on my desk and is already full with scratches. Disgusting.
I've had iPhones since 2011. My last 3 iPhones - 11 (1 year), 12 Mini (2 years), and 14 (16 months) did not get scratched at all. I've never used a screen protector as I am a fairly cautious user. My 15 Pro's screen got scratched within a month of usage. I've not dropped my phone or anything violent with it. It has been used only for calls and texts in this period. It has spent the majority of its time on my desk, and the rest in my pocket; and I don't keep anything in my pocket but for my phone. This "ceramic shield" is ridiculous!
Switched from iPhone 11 to 15. Never had a screen protector before and had no issues on iPhone 11. However, noticed a tiny scratch on 15, after just 1 day, that is not normal! What happened with Apple? Would never expect this in years! Sure, screen protector might solve the issue, but it’s not supposed to be mandatory! Not happy about the screen quality at all. Never had issues with Apple products, yet, it seems like this might change with iPhone 15!
Okay. From this standpoint it makes sense. It would have just made more sense for them to have an ample amount of screen protectors in the stores on release week because by the time they had screen protectors available, the screen had already gotten scratched. But I see what you mean. I was just responding based on the concern for the scratching screen.
I get what you were trying to get across but it’s a terrible choice. If you were Tom Cruise chances are you could do every possible thing to the phone and there wouldn’t be so much as a speck of dust on it (considering how his action characters seems to defy all laws of physics).
And sorry…but protection for a phone be it screen protectors, cases, etc….in no way is it a hidden tax. It’s not a mandated cost or even required. But if you don’t want to experience scratches it’s a logical choice. I don’t care about scratches but I usually sell my phones because I can usually get much more than trade in offers give so I prefer to protect my devices to keep them pristine. And I’m cheap with the screen protector because there is no need for me to invest in more expensive ones (I’m generally careful with my devices so even with drops I have never experienced any damages…with exception to one that received liquid damage during a car crash). So I don’t get the glass ones (even though you can get a lot of those cheap too). I get some super cheap PET ones from Amazon that don’t remotely affect the feel or functionality of the screen. Personally…I would want to protect a $1000+ investment so paying $5 for a 3 pack of protectors is a “hidden tax” I would be ok with if seeing cosmetic scratches is something that would bother me. Especially since the iPhone…and no phone that I’m aware of has ever claimed to be scratch proof.
I stand corrected and for that I apologize: I shouldn't have invoked the powers of Tom Cruise in this discussion.
Let me give you a little bit of context and that might help with my intention, which is helping a fellow user:
My case was presented based on:
The manager at the store was extremely interested and mentioned that Apple was very appreciative of good and serious feedback in fact they replaced it and promised me to send it to Engineer.
Again, miles vary, but the scratches I got were serious, two first and then another developing two. If this information was useful to anyone on this forum, please use it otherwise discard it.
Full disclosure: Tom Cruise is not my friend, but I do love his movies; I do not wax my cars and I love IRS ;-)
I had an 8 for 6 years. Never cracked, no issues. I recently updated and purchased the 14 pro max a month before the 15 came out. I purchased a screen protector and the recommended otterbox case. The back of my 14 phone is completely shattered and there are cracks in my screen protector. I have NEVER been so disappointed in a product that I have paid so much for and also paid for premium protection.
Good luck not getting dust underneath the screen protector as it's virtually impossible to get that with no dust and I guarantee everyone that has a protector I guarantee I can find a piece of dust underneath it...
Is iPhone 15 screen more scratch-resistant?
