save as pdf stopped working after updating to Ventura13.6

The save as pdf stopped working. I used to be able to go from print (email, export pdf options) >> save as pdf >> save. But now whenever I hit save. the whole thing just greys out and nothing gets saved. How do i fix this?

MacBook Air 13″, macOS 13.4

Posted on Sep 22, 2023 2:40 AM

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11 replies

Sep 22, 2023 4:57 AM in response to maya_mac_issues

If you are of the opinion this is a Bug >>


Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

Sep 22, 2023 5:44 AM in response to maya_mac_issues

As additional info....I am running 13.6 on a 2021 M1 iMac and print to PDF is working both from an email as well as printing various other docs. That said, I'm guessing this isn't a bug but something amiss with the OP's computer. Agree that booting into safemode is a good idea as well as perhaps logging into a different admin account and trying it there as a test.

Sep 22, 2023 9:59 AM in response to maya_mac_issues

I could print to PDF from emails but some of them would be too large for the paper. I got around that by using the Redirect button in the toolbar and then printing that to PDF.


First give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Then, if still a problem try the Redirect approach.

save as pdf stopped working after updating to Ventura13.6

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