Beats Studio buds + volume not working unless above half
The Beats Studio buds + are silent unless my phone is above half? Anyone have a solution? They are also not as loud as expected.
Beats
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User profile for user:
Chris_D13
User level:
Community Specialist
Hi Carter_Is_Soooo_Cool,
To help troubleshoot sound issues, test the behavior after resetting your Studio Buds+. You can learn how to do that here: Reset your Beats Studio Buds or your Beats Studio Buds + - Apple Support
1. Place both earbuds in the charging case, and keep the case open.
2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
3. Release the system button.
Additionally, ensure the latest firmware is installed to further isolate the behavior. If you use an iPhone with your Beats, the firmware will stay updated as long as iOS is up-to-date. You can ensure iOS is updated by tapping Settings > General > Software Update. Check out that information here: Update your Beats wireless headphones or earphones - Apple Support
If this issue persists, then reach out to Apple Support to further investigate the behavior: Get Support
Take care.