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I can't add my credit card

my payment method was declined.

MacBook Air 13″, macOS 10.14

Posted on Sep 22, 2023 5:56 AM

Top-ranking reply

WheelieNick

Level 9

74,120 points

Posted on Sep 22, 2023 6:03 AM

Hi there

Try this

On your iPhone or iPad, open the Settings app.
Tap your name.
Tap Payment & Shipping.
Add a different payment method and remove the old one.
Try to complete your purchase.

If you still can't make a purchase

You might have an unpaid order. Learn how to pay an unpaid order.
Contact your financial institution.
- You might need to ask your financial institution to allow international purchases on your debit or credit card.
- If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
Still need help? Contact Apple Support.

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I can't add my credit card

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