Apple Watch Ultra 2 VERY dim inside and dark enviroments..

You'd think that some of the Apple engineers wear the watch as their own personal watch, right? They'd notice it right away.

This whole situation is so "un-Apple like". It feels like we're dealing with attorneys. Nobody at Apple will even acknowledge the issue or imply that a fix is imminent.

Disheartening behavior from one of the few companies that hadn't turned into garbage in the past few years.

It’s because they promised 999 hours of battery life when they can’t achieve that with a proper screen brightness, the watch only takes 30 minutes to fully charge I would be more than willing charge it every day if I can see it. I’m still struggling to see it as it’s to dim for me.

the AOD display is VERY VERY hard to see now. If you put on “night mode” it’s even worse. I don’t know who is working behind the scenes on this.

also all these bloggers are woke they are afraid to say anything negative about the watch in fear of being black balled.

omg, good to hear you're fine again.

I got the Series 9 the first day it was out. Was looking forward having a much better fitness tracker for outdoor MTB Xcountry and jogging. unfortunately in the dark season it turned out to be completely useless. Fortunately I kept my old series 4.

I returned the 9 and i'm back on 4 now...

It's a joke...

Now Apple has to realize with all the returns they’re getting for the nine and the ultra that something has to be drastically wrong. I’m hoping all the returns give them an incentive to fix the issues. Unfortunately, I’m too late and can’t return mine and I traded in my seven series which was working perfectly, I’ll know the next time to wait for reviews before I spend that kind of money

I use Nightguard and connect it to my CGM as explained in this video

https://www.youtube.com/watch?v=YqUZjXo5VXY

Glad your ok. I know these low episodes can be scary!

Another second frustrating issue I am facing with my watch is that complications do not update often. So I have to press on the icon to see the current value.

I agree with every word you said I’m here in New York it’s 7 AM. I have my table lamp on and I still can’t read the complications on my watch. This situation is really unbelievable why I spent $800 on a watch that is only good in the sunlight, I can kick myself too late to return traded in my seven series that was a mistake. I hope Apple is reading all these complaints and are working on a fix. I was a loyal Apple customer, but I’m losing faith in the company.

My question is that they’re touting this as a watch to go scuba diving how is it possible to see the complications in a dark ocean when you can’t even see the complications in your bedroom ridiculous the engineers at Apple need to start wearing this watch for themselves and let them see the mistakes they made.

Just got off the phone with an Apple senior advisor was on the phone for an hour and 10 minutes total waste of time I asked him if he’s checked out the Apple community board to see all the complaints he said situation has nothing to do with another I give up I’m gonna go to the Genius Bar

All that’s happened to my Ultra 1 (after teturn two Ultra 2’s) is it just got DIMMER. Ticked off…since this means it is 100% a software CHOICE by Apple, and has NOTHING whatsoever to do with hardware.

An elite sports watch, apparently, where you cannot see the screen in dark environments, and to top it off, some of my important complications do no update even after 30 minutes... It seems to me they are so obsessed with battery life that important functionalities have taken a huge hit. I was on the phone with support three times and all three times there was an abrupt hang up with the support ref....

Would suggest you go to support. According to today…they are aware of the issue working on it. However no date for update. Heard this today 10-28 as I also heard on 10-06. Take it for what it is worth.

The funny thing about night-mode is when you turn it on at night it’s almost 100 times worse than day mode you can’t see ANYTHING at night.

When the watch is in Always On Display Mode it is so dark you can’t even see it.

When the watch is in normal day mode and awake and you are in a dark room you STILL cannot see the screen. It looks like the brightness jumps from 1 nit to 2 nits

there needs to be some significant process redesign here as I don’t know how they could produce a watch and fail to notice that you cannot actually read the screen in a low light environments

all the bloggers are woke they keep saying how amazing the watch is but they are deathly afraid to cover this issue as they fear they will be canceled by Apple.

This is NOT a hardware issue. WatchOS 10 single-handedly rendered my Ultra 1 unreadably dark as well. And frankly the Ultra 1 was still in meed of a constant hack of pulling up the phone dialer, which brightened the screen…and would atay bright if you pushed the button to return to the dial. Watch OS 10 killed that work-around AND made it way dimmer. Not quite as dim as the Ultra 2…bit suddenly FAR WORSE than it was.

So… Apple managed to kill BOTH Ultra 2 AND Ultra 1’s low light usability.

My next step will be to try and get Apple to return my Ultra 1 back to version 9.

Ridiculous.

Same. I returned my ultra 2 got a new one. Same thing. The ‘geniuses’ had no idea about this problem. After speaking to 3 people in Apple support on 3 different occasions, none of which were aware i mentioned this forum and others. Then i was told that thsi is a ‘feature’ lol! Apparently its being ‘escalated’. We shall see what that means.

Went to the Apple Store today. They exchange it for a new ultra 2 I said you know this is an issue and he said no nobody has complained about it but he was smiling as he said that so I go stop busting my you know there’s an issue and he was laughing. Got the new watch same no difference.