Erase all content and settings

I have a MacBook Pro that I’m giving away and want to erase it beforehand. I go to Transfer or Reset and it takes me to a window requesting a password for my @Live.com account in order to get past a box for “Sign Out of Find My” which I can’t move past without entering a correct password. I enter the password for my @Live.com account and it won’t expect it. I even changed the password and tried again and it still doesn’t work. How do I move past this so that I continue removing everything from my MacBook before giving it away?

Posted on Sep 22, 2023 12:41 PM

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1 reply

Sep 22, 2023 2:36 PM in response to CRHuck

CRHuck wrote:

I have a MacBook Pro that I’m giving away and want to erase it beforehand. I go to Transfer or Reset and it takes me to a window requesting a password for my @Live.com account in order to get past a box for “Sign Out of Find My” which I can’t move past without entering a correct password. I enter the password for my @Live.com account and it won’t expect it. I even changed the password and tried again and it still doesn’t work. How do I move past this so that I continue removing everything from my MacBook before giving it away?


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