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I need a refund. It’s not showing up

I need my money back I was random charged almost $60 today it’s not letting me request a refund


[Edited by Moderator]

iPhone 12 Pro, iOS 16

Posted on Sep 22, 2023 4:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2023 11:58 PM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



2 replies
Question marked as Top-ranking reply

Sep 22, 2023 11:58 PM in response to Nancy_05

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



I need a refund. It’s not showing up

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