OneDrive Doesn't Always Sync & Where / What are OneDrive Archive files

1) I have used OneDrive for many years without a problem but recently when I work on a file in Word, Excel or PowerPoint and go to save it or "save as" I often (but not always) get a message saying the file cannot be saved. I must be getting really old but cannot get this to change. I've tried resetting OneDrive 3X per the Microsoft instructions but that didn't work.


2) I do now however have three "OneDrive Archive" files when I look in user on Finder. They seem to have all my OneDrive files. Are they on my hard drive or in the OneDrive cloud?


Any help at all would be much appreciated.

MacBook Pro 14″, macOS 13.5

Posted on Sep 22, 2023 4:29 PM

Reply
1 reply

Sep 22, 2023 5:59 PM in response to Skyman61

Skyman61 wrote:

1) I have used OneDrive for many years without a problem but recently when I work on a file in Word, Excel or PowerPoint and go to save it or "save as" I often (but not always) get a message saying the file cannot be saved. I must be getting really old but cannot get this to change. I've tried resetting OneDrive 3X per the Microsoft instructions but that didn't work.

2) I do now however have three "OneDrive Archive" files when I look in user on Finder. They seem to have all my OneDrive files. Are they on my hard drive or in the OneDrive cloud?

Any help at all would be much appreciated.


OneDrive help & learning


Contact Us - Microsoft Support



OneDrive Doesn't Always Sync & Where / What are OneDrive Archive files

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