Find my iphone

How to find iphone with same icloud linked to the device? How can I file a request for a warranty?

Posted on Sep 23, 2023 12:50 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 5:00 PM

Hey iamyourjulia,


If you have Find My enabled on your iPhone, you can use the Find My app on another Apple device or the iCloud website to try and locate it.

Locate it on a map
1. Open the Find My app.
2. Choose the Devices or Items tab.
3. Select the device or item to locate it on the map. If you belong to a Family Sharing group, you can locate the devices in your group.
4. Choose Directions to open its location in Maps.
If you turn on Find My network, you can locate your device or item even if it's not connected to a Wi-Fi or cellular network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple devices that can help you locate your device or item. 

Can't locate your device?
• You might not have Find My turned on.
• If you're using the Find My app, you can't see your device's location if more than seven days have passed since its last location was sent to Apple.
• If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
Learn how you can still protect your information.

Use the Find My app to locate a missing device or item - Apple Support


If you have AppleCare+ Theft and Loss for your iPhone, you can follow the guidance in this article to file a blame: iPhone Theft and Loss Claims - Official Apple Support


It's very important that you not remove your iPhone from your account when you mark it as lost in Find My if you intend to file a claim.


Kindest Regards.

1 reply
Question marked as Top-ranking reply

Sep 26, 2023 5:00 PM in response to iamyourjulia

Hey iamyourjulia,


If you have Find My enabled on your iPhone, you can use the Find My app on another Apple device or the iCloud website to try and locate it.

Locate it on a map
1. Open the Find My app.
2. Choose the Devices or Items tab.
3. Select the device or item to locate it on the map. If you belong to a Family Sharing group, you can locate the devices in your group.
4. Choose Directions to open its location in Maps.
If you turn on Find My network, you can locate your device or item even if it's not connected to a Wi-Fi or cellular network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple devices that can help you locate your device or item. 

Can't locate your device?
• You might not have Find My turned on.
• If you're using the Find My app, you can't see your device's location if more than seven days have passed since its last location was sent to Apple.
• If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
Learn how you can still protect your information.

Use the Find My app to locate a missing device or item - Apple Support


If you have AppleCare+ Theft and Loss for your iPhone, you can follow the guidance in this article to file a blame: iPhone Theft and Loss Claims - Official Apple Support


It's very important that you not remove your iPhone from your account when you mark it as lost in Find My if you intend to file a claim.


Kindest Regards.

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