Related Article: If you forgot your Mac login password

I forgot my password and there is no question mark, even after 3 time’s wrong password nothing new will pop up, what i should do??

I forgot my Mac book air passcode and no question mark or nothing will pop up to change password even by 3 times wrong password!!!

MacBook Air 13″, macOS 10.15

Posted on Sep 23, 2023 7:32 AM

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Question marked as Best answer

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Shutdown the computer 


1A - Restart computer and immediately hold the two keyboard combo Command  r 


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

Posted on Sep 23, 2023 7:44 AM

8 replies
Question marked as Best answer

Sep 23, 2023 7:44 AM in response to Rezashahpouri

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Shutdown the computer 


1A - Restart computer and immediately hold the two keyboard combo Command  r 


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

Sep 23, 2023 7:58 AM in response to Rezashahpouri

The best I can say and having used Both the Apple Silicon or Intel methods outline above.


It has worked each and every time I have forgotten my Computer Password


Can also suggest the user review the steps above and follow them in the Exact Order they are presented.


Skipping even 1 step in the order it is presented and it will not work


Should That still not fix this computer Issue >>


Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


3 - Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer

I forgot my password and there is no question mark, even after 3 time’s wrong password nothing new will pop up, what i should do??

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