why caint i add money on my apple account anymore

When i want to add money to my account it says your purchase could not be completed and this has happened everytime I want to add money to my account. Thanks for your help



[Edited by Moderator] 


iPhone 13 Pro, iOS 16

Posted on Sep 23, 2023 8:38 AM

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1 reply

Sep 27, 2023 10:55 AM in response to elizabethbabyrn

Hello elizabethbabyrn and welcome to Apple Support Communities,

If we understand your post correctly, you're unable to complete the purchase when trying to add money to your account. We’d like to help.


We see you were viewing "Add a payment method to your Apple ID - Apple Support" and it did not resolve your issue.


Follow the steps in this article to try your payment again:


If your payment method is declined in the App Store or iTunes Store - Apple Support


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.



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why caint i add money on my apple account anymore

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