My iPhone 6s is not working and not getting updates what to do to get update and fix my phone
I’ve tried downloading iOS 15 with iTunes to fix my iPhone 6s, still it is not working
iPhone 4s, iOS 9
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’ve tried downloading iOS 15 with iTunes to fix my iPhone 6s, still it is not working
iPhone 4s, iOS 9
If it is an iPhone 6S you can update to iOS 15.7.9, see -> iPhone models compatible with iOS 12 -> iOS 16.
iPhone models compatible with iOS 15.5 – Apple Support (UK)
You need about 8 GB device storage and good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
Go to Settings -> General -> Software Update -> Download and Install.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
or see:
If it is an iPhone 6S you can update to iOS 15.7.9, see -> iPhone models compatible with iOS 12 -> iOS 16.
iPhone models compatible with iOS 15.5 – Apple Support (UK)
You need about 8 GB device storage and good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
Go to Settings -> General -> Software Update -> Download and Install.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
or see:
My iPhone 6s is not working and not getting updates what to do to get update and fix my phone