My Face ID is not working properly

When I go to Settings to set up Face ID, then click on Face ID & Passcode and after getting started, a dialog appears that says “try setting up Face ID later.”

iPhone XR, iOS 17

Posted on Sep 23, 2023 10:08 AM

Reply
1 reply

Sep 27, 2023 11:40 AM in response to subhash122

Hi subhash122,


Thanks for posting in Apple Support Communities! Since Face ID isn't working on your iPhone, follow these steps:


  1. Make sure the software is updated to the latest version: Update iOS on iPhone
  2. Go to Settings, then tap Face ID & Passcode. Make sure that Face ID is set up and that the features you're trying to use Face ID with are turned on.
  3. Check that nothing is covering the TrueDepth camera
  4. Make sure that your face isn't blocked
  5. Restart your iPhone
  6. Reset Face ID: Tap Settings > Face ID & Passcode > Reset Face ID


These steps can be found in the article If Face ID isn't working on your iPhone or iPad Pro and can resolve issues with Face ID. If you continue to get the error, contact Apple Support for further assistance.


Cheers!



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My Face ID is not working properly

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