It’s not letting me update my phone, it keeps saying error.
Everytime I try to update my phone it starts updating then it stops and says error
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User profile for user:
Grace2211
User level:
Community Specialist
Hello Javian68,
We'd like to provide you with a few steps that may be able to assist with completing the software update:
If the update doesn't complete
If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.
When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.
Learn what to do if your iPhone or iPad appears frozen or won't start.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
- Go to Settings > General > [Device name] Storage.
- Find the update in the list of apps.
- Tap the update, then tap Delete Update.
- Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
- Update your device using a Mac with macOS Catalina or later
- Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.
More details here: If your iPhone or iPad won't update
Best wishes!