iPhone 15 Pro touchscreen issue

A couple of times today the touchscreen was unresponsive. After a few seconds it did respond,. Anyone else experiencing this

Posted on Sep 23, 2023 12:15 PM

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Posted on Sep 29, 2023 5:43 PM

Hi! So I have a 15, not a pro, and it’s doing the same thing.


for all of us to be having this issue, there’s either a bug with the software or it’s the screens at this point.

I can’t even answer calls now. Won’t do anything, no response to my touch.

114 replies

Dec 3, 2023 10:56 AM in response to mickeddie

i also am frustrated by my new pro max unresponsive AND also over-responsive touch response.


it messes up re-dials and causes selecting actions I don't intend and it's annoying.


I'm wondering if it is due to having a high quality screen protector on it. Might that be causing the phone to fail so often? Or is it the software itself?


it is very unlike my past iphone models.

Dec 4, 2023 5:20 AM in response to Auxteur

Similar problem with my iPhone 15 pro max and same model of my wife.

we bought them in USA, but we are now in Europe (where we are living now) and I don’t know what to do. Could it be fixed with new firmware? It’s look like it is only for some apps only, or it is hardware problem? Can I change the phone in Portuga?

Dec 12, 2023 1:35 PM in response to mickeddie

I have a 15 pro max and this screen is very unresponsive, sometimes when i press random buttons they just dont press, like right now i had to press ‘s’ four times just for the two to register in the word stress, what should i do? Try and get it replaced or fixed? Pls help, I thought I was the only one with this issue but clearly I’m not. It’s a pretty small thing but very annoying and not good at all considering i’ve had this phone for like a week and a half. Btw this goes for basically all apps but any keyboard is the most noticable

Jan 5, 2024 11:54 PM in response to mickeddie

Hi, I got my iPhone 15 pro max in Nov. A week later, my screen was unresponsive when I tried to video. Sometimes when my alarm went on, the stop button was not responsive. These issues became more frequent. Today, I couldn’t zoom in and out the videos. Also when I texted, I couldn’t switch from letter to number. I had to restart the phone each time when the screen was irresponsive. We paid so much for a defective device. Can we return the device? I suspect it’s a manufacture quality issue. My last phone was iphone 12 pro max which never had such a problem. I am very frustrated.

Jan 8, 2024 4:33 AM in response to E3656

Having this exactly same problem, with a different part of the screen, 15 pro max here and mainly the bottom right corner, and left corner in the center. Often I have to press 1-3 times the same key in order for it to register, I am a light typer and had zero issue with iPhones since started using it over 10 years ago.


I went to the AppleStore for support and they did a physical screen test that I must say was not good at all to identify these problems, seems like it only detects if some part is dead, the technician had the swipe test that which often he had to come back to some part of the screen to fill it up or swipe slowly and heavily so it wouldn’t skip spots. Even though it did it all, the whole screen was in fact filled so the conclusion was that the device was working “normally”, when it clearly was not. I even showed myself trying to click on backspace to erase something and it failing.


Still they suggested a screen replacement which I am waiting for it to arrive so they can replace it in hopes it will fix it. The other option was a clean factory reset and install.

Jan 11, 2024 10:53 PM in response to Axel Foley

Axel thank u so much, thank God I came on the web to find a solution to my problem. I woke up after leaving my screen on and phone charging to a black screen, touching, Siri working but no screen light. I came online and saw this post so I did as u said and the screen came on. I hope apple fixes these bugs because it’s not looking good for them. I have a brand new iPhone 15 pro max.

iPhone 15 Pro touchscreen issue

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