Unable to access itunes store on 2019 M1 Mac Air

Unable to access itunes store on 2019 M1 Mac Air. When I click on Apple Music, my library and itunes store is in grey and unable to open.



[Re-Titled by Moderator]


MacBook Air 13″, macOS 13.5

Posted on Sep 23, 2023 3:12 PM

Reply
Question marked as Best reply

Posted on Sep 23, 2023 3:50 PM


From the 'related article' link, above..

If you still can't connect


"If you tried all of the above steps and you still can’t connect, contact Apple Support."


If you can't connect to the App Store, iTunes Store, or other Apple services - Apple

//support.apple.com/en-us/HT201400


Where among these ^ select items, were you unable

to proceed in troubleshooting your MacBook M1 Air?


1 reply
Question marked as Best reply

Sep 23, 2023 3:50 PM in response to judith4848


From the 'related article' link, above..

If you still can't connect


"If you tried all of the above steps and you still can’t connect, contact Apple Support."


If you can't connect to the App Store, iTunes Store, or other Apple services - Apple

//support.apple.com/en-us/HT201400


Where among these ^ select items, were you unable

to proceed in troubleshooting your MacBook M1 Air?


Unable to access itunes store on 2019 M1 Mac Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.