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Why will my payment not work on my phone

I keep try to down load games or apps and it keeps saying that there is an issue and I keep going back and checking my info is correct and it still won’t work.

iPhone 7 Plus, iOS 12

Posted on Sep 23, 2023 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2023 5:12 PM

Wendy2278 Said:

"Why will my payment not work on my phone: I keep try to down load games or apps and it keeps saying that there is an issue and I keep going back and checking my info is correct and it still won’t work."

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Troubleshooting Payments Not Going Through:

Perform this troubleshooting using a computer, as it would be more user-friendly doing so. Using a computer, go here: Payment Methods that you can Use with your Apple ID - Apple Support


Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Sep 23, 2023 5:12 PM in response to Wendy2278

Wendy2278 Said:

"Why will my payment not work on my phone: I keep try to down load games or apps and it keeps saying that there is an issue and I keep going back and checking my info is correct and it still won’t work."

-------


Troubleshooting Payments Not Going Through:

Perform this troubleshooting using a computer, as it would be more user-friendly doing so. Using a computer, go here: Payment Methods that you can Use with your Apple ID - Apple Support


Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Why will my payment not work on my phone

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