My phone was stolen

I got my phone stolen from me and I don’t know what I should do to protect my privacy and data. What steps I should take for this situation? It is 11 pro max

Posted on Sep 23, 2023 10:49 PM

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Question marked as Best reply

Posted on Sep 23, 2023 10:54 PM

If you had a passcode setup on your iPhone, then you will not have to worry about someone getting into the data. The thief will have to completely erase the iPhone first before s/he can setup the iPhone as new with a new passcode.


If your iPhone or iPad is lost permanently or was stolen

  • Change your Apple ID password: Sign in to 👉 appleid.apple.com, then choose Sign-in and Security from the sidebar. Select Password and follow the instructions.
  • Remotely erase your iPhone or iPad: If you have access to a trusted device or a family member's device,👉 erase your device with Find My. Otherwise, erase your device from 👉 iCloud.com/find.
  • If your iPhone is covered by AppleCare+ with Theft and Loss, 👉 file a claim for an iPhone replacement. Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved.
  • Report it to local law enforcement. They might request the serial number of your iPhone or iPad, which you can find even if you don't have the device. 👉 Learn how to find the serial number of your device.
  • Contact your wireless carrier to report your missing iPhone, ask them to disable your account, and file a claim if your iPhone is covered under your wireless carrier plan.
  • Remove your iPhone or iPad from your trusted devices: Sign in to 👉 appleid.apple.com, then choose Devices from the sidebar. Select your device, scroll down, and select Remove from account. If you filed an iPhone Theft and Loss claim, don't remove the iPhone from your trusted devices until your claim has been fully approved.


Axel F.


1 reply
Question marked as Best reply

Sep 23, 2023 10:54 PM in response to Mahmoudbasioni

If you had a passcode setup on your iPhone, then you will not have to worry about someone getting into the data. The thief will have to completely erase the iPhone first before s/he can setup the iPhone as new with a new passcode.


If your iPhone or iPad is lost permanently or was stolen

  • Change your Apple ID password: Sign in to 👉 appleid.apple.com, then choose Sign-in and Security from the sidebar. Select Password and follow the instructions.
  • Remotely erase your iPhone or iPad: If you have access to a trusted device or a family member's device,👉 erase your device with Find My. Otherwise, erase your device from 👉 iCloud.com/find.
  • If your iPhone is covered by AppleCare+ with Theft and Loss, 👉 file a claim for an iPhone replacement. Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved.
  • Report it to local law enforcement. They might request the serial number of your iPhone or iPad, which you can find even if you don't have the device. 👉 Learn how to find the serial number of your device.
  • Contact your wireless carrier to report your missing iPhone, ask them to disable your account, and file a claim if your iPhone is covered under your wireless carrier plan.
  • Remove your iPhone or iPad from your trusted devices: Sign in to 👉 appleid.apple.com, then choose Devices from the sidebar. Select your device, scroll down, and select Remove from account. If you filed an iPhone Theft and Loss claim, don't remove the iPhone from your trusted devices until your claim has been fully approved.


Axel F.


My phone was stolen

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