My "Frequently Used" section disappeared with my new iPhone 15 Plus. It does not give me an option to select my memoji or giphy. How do I get it back?

"Frequently Used" section disappeared with my new iPhone 15. I cannot select my personal memoji.


iPhone 15 Plus

Posted on Sep 24, 2023 5:57 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 1:41 PM

Hello GracieJen,


To access iMessage apps in iOS 17 you'll want to tap on the "+" button that appears to the left of the text box in the conversation.


You may also re-arrange the order of the apps here by long pressing on one, and then dragging it to the desired location.


On the new device it may need to re-populate the Frequently Used content after using emojis/Memojis once again.


Cheers.

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 1:41 PM in response to GracieJen

Hello GracieJen,


To access iMessage apps in iOS 17 you'll want to tap on the "+" button that appears to the left of the text box in the conversation.


You may also re-arrange the order of the apps here by long pressing on one, and then dragging it to the desired location.


On the new device it may need to re-populate the Frequently Used content after using emojis/Memojis once again.


Cheers.

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My "Frequently Used" section disappeared with my new iPhone 15 Plus. It does not give me an option to select my memoji or giphy. How do I get it back?

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