No Sim

My phone is saying I have no SIM card. And it went to SOS

iPhone 11, iOS 16

Posted on Sep 24, 2023 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 4:06 PM

Hey Dbroox502,


Thanks for using Apple Support Communities. Since your iPhone says 'No SIM' in the status bar, we'd recommend using the guidance from If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad.


1. Make sure that you have an active plan with your wireless carrier. 
2. Restart your iPhone or iPad.
3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
4. If your device has an eSIM, contact your carrier.
5. If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
6. If your device has a physical SIM card and you've completed the previous step, try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 4:06 PM in response to Dbroox502

Hey Dbroox502,


Thanks for using Apple Support Communities. Since your iPhone says 'No SIM' in the status bar, we'd recommend using the guidance from If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad.


1. Make sure that you have an active plan with your wireless carrier. 
2. Restart your iPhone or iPad.
3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
4. If your device has an eSIM, contact your carrier.
5. If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
6. If your device has a physical SIM card and you've completed the previous step, try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.


Take care.

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