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jahmill114 Author

Level 1

6 points

My Face ID is disabled what can I do

It says a problem was detected with the TrueDepth camera Face ID has been disabled

iPhone 11 Pro Max, iOS 16

Posted on Sep 24, 2023 10:06 AM

Top-ranking reply

Niel

Level 10

732,479 points

Posted on Sep 24, 2023 10:27 AM

This is generally a hardware issue. If the unit's on an OS version older than 16.7 or 17.0.1, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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My Face ID is disabled what can I do

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