I keep getting errors when i try to update my phone

Updates aren’t working when i try, so i was wondering what was wrong.

iPhone 11, iOS 16

Posted on Sep 24, 2023 3:13 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 3:15 PM

Which error notifications do you get when you attempt to update your iPhone?

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Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 


  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 8GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

3 replies
Question marked as Top-ranking reply

Sep 24, 2023 3:15 PM in response to regohn

Which error notifications do you get when you attempt to update your iPhone?

----

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 


  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 8GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Sep 25, 2023 7:45 PM in response to nnnnnnnm

If you do not have enough free storage space, then you are not going to be able to download and install the update. I recommend that you create at least 10GB of free space to get the update downloaded and installed. You can create free storage space by deleting data from your iPhone. I recommend that you begin with the media files (Videos, Music and Photos) because media files take up the most space.


Axel F.

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I keep getting errors when i try to update my phone

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