My iPhone fails to update

I tried to upload my phone but it says that it failed and I don’t know what to do


[Re-Titled by Moderator]

iPhone 6s, iOS 13

Posted on Sep 24, 2023 5:10 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 5:24 PM

To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

2 replies
Question marked as Top-ranking reply

Sep 24, 2023 5:24 PM in response to SebastianRivera

To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

Sep 24, 2023 5:22 PM in response to SebastianRivera

"My phone don’t let me update: I tried to upload my phone but it says that it failed and I don’t know what to do"

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Updating an iPhone 6s:

Do so using WiFi or Ethernet on a computer.

Use my User Tip:  Update your iPhone Using a Computer - User Tip


Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update.

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My iPhone fails to update

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