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Phone is not responding

My iPhone 13 is not responding, I've tried to hard reset multiple times but it's not working. It started when I got a green bar on the top of my phone and it was acting slow then all of a sudden after trying to update the phone the update failed and now I can't even unlock it. I don't know what's happening and I need help fast. Pls

iPhone 13, iOS 16

Posted on Sep 24, 2023 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2023 8:09 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

5 replies
Question marked as Top-ranking reply

Sep 24, 2023 8:09 PM in response to Wornthunder

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Phone is not responding

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