Google search app (not Chrome) unresponsive

I'M using an iPhone 14 Pro Max. My Google app suddenly started freezing over a month ago. Chrome and other search engines are fine. But when I open the Google app, at first it still displayed the news then after typing a few words it suddenly freezes and becomes untappable and unresponsive. Nothing works so I have to quit the app. Now, it doesn't even display the news at all. Just the search field and logo. As soon as I tap on the search field... frozen. 


I've been trying to troubleshoot for weeks as well.as search for solutions using Safari. I learned the following so far:


1. Nobody else seems to be having this issue

2. A Network reset resolves the problem for a limited time ( 1 day max) then it freezes again. 

3. I use SwiftKey. Uninstalling it then force resetting my phone doesn't help.

4. There was 1 ios update since the problem began but that latest updated did not resolve the issue. Also, the problem didn't start immediately after an update either.

5. Uninstalling the app and waiting for over a week to reinstall changed nothing. 


All standard troubleshooting don't work... Force reset, restarts, uninstall/reinstall, clearing cache, etc. Nothing worked. Posting on communities is my LAST HOPE.

I am at a loss. Years worth of bookmarks are in this app. It's my favorite search app. Someone please, PLEASE kindly help me. 🙏💔😢

iPhone 14 Pro Max

Posted on Sep 25, 2023 7:07 AM

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Google search app (not Chrome) unresponsive

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