upgrade to iOS 17 keeps failing
I've made several attempts to update to iOS17 with my 11 ProMax. The download keeps failing. I've tried over wifi and with cellular data.
iPhone 11 Pro Max
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I've made several attempts to update to iOS17 with my 11 ProMax. The download keeps failing. I've tried over wifi and with cellular data.
iPhone 11 Pro Max
Thanks for posting in the Apple Support Communities Vtsegura,
By going through each of the steps from the following page, we're confident you'll be able to apply the update: If your iPhone or iPad won't update
If you're unable to get the update to download on your iPhone after reviewing that page, the bottom of the resource advises the best next steps:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.
We hope you find this helpful!
Thanks for posting in the Apple Support Communities Vtsegura,
By going through each of the steps from the following page, we're confident you'll be able to apply the update: If your iPhone or iPad won't update
If you're unable to get the update to download on your iPhone after reviewing that page, the bottom of the resource advises the best next steps:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.
We hope you find this helpful!
I did not have to complete any special steps. I made another attempt to download and install the update. It simply went through.
upgrade to iOS 17 keeps failing