Hi there, I need to request an invoice. No login details anymore.

Our ex-colleague, Helena H., purchased an iPhone from the Apple Store USA on Feb 10, 2022.

Amount was: 903.32 (EUR)


We can not find an invoice, but we need it urgently. Can you please send it us as soon as possible?


Thank you in advance.


[Edited by Moderator]

Posted on Sep 25, 2023 7:45 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 7:52 AM

You're not talking to Apple, and you've provided personal details in a very public forum.


If the item was purchased online, they can log into their online account at apple.com/store to print receipts (generally retained online for at least 12 months). Otherwise, they will need to stop into the physical store to get a receipt. But, it's unlikely the store will have any receipt from that long ago.

4 replies
Question marked as Top-ranking reply

Sep 25, 2023 7:52 AM in response to VeronikaKovacs

You're not talking to Apple, and you've provided personal details in a very public forum.


If the item was purchased online, they can log into their online account at apple.com/store to print receipts (generally retained online for at least 12 months). Otherwise, they will need to stop into the physical store to get a receipt. But, it's unlikely the store will have any receipt from that long ago.

Sep 25, 2023 7:57 AM in response to VeronikaKovacs

We are not Apple but other end users here for mutual technical help, not sales support. We cannot access Apple financial data on your behalf.


However we do know that Apple maintains invoice access online only for about 18 months; so a Feb 2022 purchase is likely not on file. She will have to contact Apple directly for assistance; Apple will not see this request here.


⚠️ For future postings, NEVER include others names, emails, or physical addresses in a public forum. Millions of Apple forum users worldwide have potentially seen your colleague's personal information and she may get spammed or worse.



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Hi there, I need to request an invoice. No login details anymore.

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